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Services – A La Carte

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A La Carte Support Program

Flexible IT Solutions for the Right Price

Your technology needs to be as flexible as your business, so we developed our a la carte IT support program.

 

The a la carte program allows you to customize your support and service needs directly related to your critical business services, all at a cost- effective price.

 

This offering allows you to select individual services that meet specific needs within your business. You may not need a fully outsourced IT department, but everyone needs to avoid viruses, backup failures, and wasted time on emails you should have never received.

 

Simply work with us to determine what services make sense for you, and we’ll ensure that you have a solution tailored to your needs. You know your business better than anyone, so we put the decision and purchasing power in your hands!

Do these issues plague your business?

Wasted Time?

Do your staff productivity levels drop dramatically during IT outages, interruptions, or inefficiencies?

Security Fears?

Worried that vulnerable servers, laptops or PCs may be putting your organization or company data at risk?

Lost Data?

What would be the impact of a hardware failure or if a laptop was stolen and critical business data was lost?

Untimely Network Failures?

Not knowing what will fail and when, and then having to wait for a technician to arrive?

Regulatory Pressures?

Do you have to demonstrate compliance or provide audit data.

Insecure Password Management

81% of Employees admit to retaining access to at least one application from a former employer

Program Advantages

Secure Network

We can ensure patches and antivirus updates for your PCs have been installed, prevent spam from reaching your network reducing the likelihood of your network being compromised

Protected Business Information

Data backup services provide peace-of-mind knowing all critical business and customer data can be quickly restored.

Spend More Time Working

We can be your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems

Be Compliance Ready:

Ensure that all of your Regulatory Compliance Reports are in place and avoid the huge audit fees and fines.

Program Elements

IT Support Essentials

Having trouble keeping track of your IT assets? Wish you had a better way to get faster support?
This is the answer for you

Professional Monitoring

There is no better way to know what is going on in your IT environment and therefore, no better way to speed up recovery when an issue occurs

Patch Management

Never worry about having your patches up to date again. Let the experts ensure that your Windows and non-Windows patches are at a secure level.

Managed Anti-virus

Total desktop security solution including Anti-Virus, Anti- Malware, Hosted Intrusion Protection.

Managed Mail

80% of all virus are delivered via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.

Managed Backup

Ensure business continuity through scheduled backup of critical data and restoration in the event of data loss. Apply industry best-practices for the protection of your data against loss through regular on-site backup.

Managed Risk & Security

Meet regulatory compliance requirements for less than your phone bill each month. Being prepared for the audit is much cheaper than paying for it.

Program Features

Flexible

Select and combine only the services that meet the specific needs of your business

Control Your IT Costs

Buy only what you need when you need it

 

Network Operations Center

  • Available to assist with all your support needs
  • Delivers support remotely
  • Actively monitors your systems for critical failure

CIO Level Information

Delivered to you monthly on any of the services purchased. It’s not enough to just have the service, if you don’t know how well it is working for you